All the efforts of your marketing campaign converge to the efficiency of your inbound call center- the biggest sales earner for businesses.
An inbound call center means the sale is just one step away. Our call center solutions are ready to meet customer’s expectations once the approach has been made by them.
From amazingly flexible call routing to easily customisable promotions-on-hold, we offer everything that will keep the caller impressed with your enterprise standards. Our inbound call center software leaves no hassles or panic for the agents. With a simplified job, the agents are likely to entertain the callers better. Eventually, all benefits for your business.
Inbound Call Center Features
This powerful software solution brings all the comprehensive call center reports so that you can measure the potential of your call center.
Advanced Call Distribution
Reaching the right destination quickly saves a lot of time of the customers and expedites the support process.
AN INTUITIVE IVR
Interactive Voice Response (IVR) reduces the human efforts to help the callers with the right information at fingertips.
Computer Telephony Integration (CTI)
Our internet-powered call center software solution offers the most amiable feel with the computers. The interface is extremely user friendly.
When marketing tactics are going strong the calls will flow heavily. We make sure that neither the caller, nor the agent have to face a stringent time.
Virtual Numbers and Toll Free Numbers
Virtual numbers allow businesses to have a local presence and with toll free numbers you get substantial enhancement in the approaches made by the customers.
INBOUND CALL CENTER: LET YOUR CUSTOMERS REACH YOU EASILY
Inbound call center is the best way to maintain a steady conversation with the customers. With inbound call centers the channel is always open for the customers to access the service provider.