Information – We may collect different types of personal and other information based on your use of our products and services and our business relationship with you, including contact information; billing information, equipment, performance, Call Center Hosting’s website usage, viewing and other technical information about your use of our network, services, products or websites. Information may be collected when you give it to us with the intent to purchase or interact with us about a product or service we offer or provide; when we collect it automatically when you visit our websites or use our products and services; or when we obtain it from other sources, such as credit agencies. Our goal of collecting your information is to provide you with the best customer experience possible by communicating with you regarding service updates, offers and promotions; delivering advertising that may be of interest to you; addressing network and security issues; investigating or taking action regarding illegal activities or violations of Acceptable Use Policies.
Disclosure – We do not sell your Personal Information to any third-party for any purpose, and we maintain information about you in our business records while you are a customer, or until it is no longer needed for business, tax, or legal purposes. We have implemented encryption or other appropriate security controls to protect Personal Information when stored or transmitted by Call Center Hosting. Call Center Hosting, is authorized to disclose your personal information for two general purposes:
- We may be required by law or legal process to disclose information to law enforcement personnel or to other parties with regard to litigation
- We may disclose information necessary to provide your Services